Baylor University Medical Center, part of Baylor Scott & White Health
Hospital · Dallas
3500 Gaston Ave, Dallas, TX 75246
About
Located at 3500 Gaston Ave in Dallas, Baylor University Medical Center, part of Baylor Scott & White Health, serves as a prominent university hospital within the community. The facility is widely recognized for its specialized care, particularly in complex areas such as organ transplantation, labor and delivery, and surgical procedures. Many patients highlight the dedication of the medical staff, frequently commending the nurses and physicians for their attentive, compassionate, and professional approach to patient recovery and education. While the hospital maintains a solid reputation for clinical expertise and supportive care, the patient experience can vary. Feedback from the community reflects a range of perspectives; many individuals praise the facility for its clean, well-organized environment and the high level of expertise provided by its surgical and maternity teams. Conversely, some visitors have noted challenges regarding emergency department wait times and logistical aspects of the hospital experience. With a 4.3 out of 5-star rating based on over 3,000 reviews, the medical center remains a significant healthcare destination for those seeking specialized medical services in the heart of Dallas.
Reviews Baylor University Medical Center, part of Baylor Scott & White Health
Patients generally report highly positive experiences, frequently praising the compassionate and attentive care provided by doctors and nursing staff. While surgical and maternity outcomes are often described as exceptional, some patients report significant frustrations regarding long emergency room wait times and communication delays.
Strengths
- Compassionate and attentive nursing staff
- Clear communication from doctors
- Exceptional labor and delivery care
- Clean and well-organized facility
Weaknesses
- Long emergency room wait times
- Poor communication regarding surgery delays
- Difficulties with blood draws
Best for
Patients seeking specialized surgical procedures, transplant care, or maternity services.
Opening hours
- Friday
- Open 24 hours
- Monday
- Open 24 hours
- Sunday
- Open 24 hours
- Tuesday
- Open 24 hours
- Saturday
- Open 24 hours
- Thursday
- Open 24 hours
- Wednesday
- Open 24 hours