Business listingDallas
Hospital

White Rock Medical Center

Hospital · Dallas

3.71,420 reviews

9440 Poppy Dr, Dallas, TX 75218

White Rock Medical Center

About

Located at 9440 Poppy Dr in Dallas, Texas, White Rock Medical Center serves the local community as a general hospital. The facility provides a range of medical services, including emergency care, inpatient stays, and specialized treatment programs. Patients visiting the center often interact with a diverse staff of doctors, nurses, and technicians who manage everything from acute pain and infections to post-surgical recovery and detox services. The hospital’s reputation among local residents is notably varied, reflecting a wide spectrum of patient experiences. Many individuals have praised the emergency department for its efficiency, noting prompt intake processes and attentive care from specific medical teams during urgent situations. Others have highlighted the compassionate support provided by nursing staff on the hospital’s inpatient floors, particularly during recovery periods. Conversely, some patients have reported inconsistencies in communication, bedside manner, and facility maintenance during their stays. As a neighborhood medical provider, White Rock Medical Center continues to be a primary point of care for Dallas residents, with experiences ranging from highly positive, professional interactions to concerns regarding service coordination and patient comfort.

Reviews White Rock Medical Center

Patient experiences at White Rock Medical Center are highly polarized, with many praising the attentive and caring staff in the ER and on the 4th floor, while others report significant issues with hospital ward care, cleanliness, and communication. While many patients appreciate the quick diagnosis and supportive nursing staff, others have encountered unprofessional behavior, long wait times, and inadequate monitoring during inpatient stays.

Strengths

  • Attentive and caring nursing staff
  • Fast ER intake and diagnosis
  • Supportive 4th floor staff

Weaknesses

  • Inconsistent inpatient monitoring
  • Unprofessional staff behavior
  • Poor hospital cleanliness
  • Communication gaps between staff and patients

Best for

Patients seeking quick emergency room care or specialized treatment in the detox center.

Opening hours

Friday
Open 24 hours
Monday
Open 24 hours
Sunday
Open 24 hours
Tuesday
Open 24 hours
Saturday
Open 24 hours
Thursday
Open 24 hours
Wednesday
Open 24 hours

Contact

White Rock Medical CenterDallasHospital