D
Dallas
Business listingDallas
Optometrist

LensCrafters

Optometrist · Dallas

4.7497 reviews

3858 Oak Lawn Ave Ste 400, Dallas, TX 75219

(214) 443-7951Website
LensCrafters

About

Located at 3858 Oak Lawn Ave, Suite 400, in Dallas, this LensCrafters location has earned a strong reputation among local residents, currently holding a 4.7-star rating based on nearly 500 Google reviews. The practice is widely recognized for its attentive approach to customer service, with many visitors highlighting the staff’s willingness to assist with frame adjustments, repairs, and personalized shopping experiences. Whether customers are stopping by for a routine eye exam or seeking help with a specific pair of glasses, the team is frequently praised for their patience, transparency regarding financial options, and ability to handle walk-in requests with care. While the majority of patrons report a seamless and professional experience, the store’s atmosphere is often described as welcoming and low-pressure. Staff members like Natasha, Leo, Jesse, and Dolores are frequently mentioned by name for their expertise and kindness, often going the extra mile to ensure frames fit perfectly or that clients understand their insurance and discount options. Although individual experiences can vary, the consistent focus on helpful, hands-on service makes this Oak Lawn facility a go-to destination for those in the Dallas area looking for reliable optical care and a wide selection of fashionable eyewear.

Reviews LensCrafters

Customers frequently praise the Oak Lawn location for its helpful and patient staff, particularly regarding complimentary repairs and adjustments. While most experiences are highly positive, some visitors have reported issues with unprofessional behavior and unclear pricing from specific associates.

Strengths

  • Complimentary glasses repairs and adjustments
  • Patient and helpful staff
  • Transparent explanation of financial options

Weaknesses

  • Unprofessional or dismissive staff behavior
  • Lack of clear price breakdowns

Best for

Individuals seeking expert adjustments, repairs, or a pressure-free environment for selecting new eyewear.

Opening hours

Friday
9:30 AM–7:30 PM
Monday
9:30 AM–7:30 PM
Sunday
12–6 PM
Tuesday
9:30 AM–7:30 PM
Saturday
9:30 AM–7:30 PM
Thursday
9:30 AM–7:30 PM
Wednesday
9:30 AM–7:30 PM

Contact

LensCrafters — DallasOptometrist