Business listingDallas
Urgent care center

Citra Urgent Care - Park Cities

Urgent care center · Dallas

4.5731 reviews

3414 Milton Ave, Dallas, TX 75205

Citra Urgent Care - Park Cities

About

Located at 3414 Milton Ave in the heart of Dallas’s Park Cities neighborhood, Citra Urgent Care provides a range of medical services for patients seeking timely attention for non-emergency health concerns. The clinic is frequently utilized by local residents for various needs, including rapid diagnostic testing, X-rays, and the treatment of common illnesses or minor injuries. With a solid reputation reflected in a 4.5-star rating from over 700 reviews, the facility aims to offer a convenient alternative to traditional primary care appointments or hospital emergency rooms. The patient experience at this location is often characterized by a contrast between the clinical and administrative sides of the practice. Many visitors highlight the medical staff—including nurse practitioners and physician assistants—as professional, thorough, and compassionate, particularly when treating children or explaining complex diagnoses. While many patients appreciate the efficient online scheduling and quick turnaround times, others have noted inconsistencies regarding front-desk communication and administrative follow-through. As with any busy neighborhood clinic, the experience can vary, but the team remains a consistent point of contact for those in the Park Cities area navigating urgent health needs.

Reviews Citra Urgent Care - Park Cities

Patients generally report high satisfaction with the medical providers and nursing staff, who are frequently described as kind, thorough, and efficient. However, there is a consistent pattern of negative feedback regarding the front desk staff, who are often characterized as rude, unprofessional, or unwelcoming.

Strengths

  • Kind and professional medical providers
  • Efficient and timely appointments
  • Thorough diagnostic explanations

Weaknesses

  • Rude and unprofessional front desk staff
  • Billing and administrative errors
  • Long wait times in exam rooms

Best for

Patients seeking efficient, high-quality medical care from providers and nurses who are willing to overlook poor front-office customer service.

Opening hours

Friday
8 AM–7 PM
Monday
8 AM–7 PM
Sunday
9 AM–6 PM
Tuesday
8 AM–7 PM
Saturday
9 AM–6 PM
Thursday
8 AM–7 PM
Wednesday
8 AM–7 PM

Contact

Citra Urgent Care - Park CitiesDallasUrgent care center