CCS
Medical supply store · Dallas
3030 Lyndon B Johnson Fwy Ste 1525, Dallas, TX 75234
About
Located at 3030 Lyndon B Johnson Fwy in Dallas, CCS operates as a medical supply store specializing in equipment for patients managing conditions like diabetes. The company provides a range of products, including insulin pump supplies and glucose sensors, and maintains an online portal intended to facilitate the ordering process for its clients. Customer experiences with the business vary significantly. Some clients report a straightforward and efficient ordering process, noting that their supplies arrive promptly. However, a substantial number of customers have expressed frustration regarding administrative and communication challenges. Common concerns cited in feedback include long wait times when attempting to reach customer service by phone, difficulties in coordinating prescription updates with healthcare providers, and issues related to billing and order fulfillment. While some individuals find the service reliable for their routine needs, others have highlighted significant delays in receiving essential medical equipment, leading to ongoing discussions about the company's responsiveness and operational consistency.
Reviews CCS
Customer experiences with CCS are highly polarized, with some users reporting efficient delivery of supplies while many others describe severe logistical and communication failures. Frequent complaints include excessive hold times, delayed shipments, and significant billing disputes.
Strengths
- Quick delivery of supplies
- Easy online ordering process
Weaknesses
- Excessive customer service hold times
- Delayed or missed supply shipments
- Poor communication regarding order status
- Unresolved billing and payment issues
- Ineffective online portal
Best for
Patients who require standard, routine supply orders and do not anticipate needing frequent customer support or complex coordination.
Opening hours
- Friday
- 8 AM–5 PM
- Monday
- 8 AM–5 PM
- Sunday
- Closed
- Tuesday
- 8 AM–5 PM
- Saturday
- Closed
- Thursday
- 8 AM–5 PM
- Wednesday
- 8 AM–5 PM
Contact
- 3030 Lyndon B Johnson Fwy Ste 1525, Dallas, TX 75234
- (972) 628-2100
- www.ccsmed.com